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EKG Technician Trainee - Level 1
San Francisco, CA
You provide the customer service, we will provide the clinical training!
Are you looking for a career, not a job? Do you want to have an impact on healthcare by utilizing cutting-edge technology? Our CardioNet EKG Technician Trainee role is a great entry in to the healthcare industry.
EKG Technician Trainee- Level 1
San Francisco, CA
To maintain the highest levels of service by addressing the needs of our customer base.
•To monitor incoming basic arrhythmias tests.
•Answer all incoming customer calls within 45 Seconds and manage them effectively and efficiently.
•Provide excellent customer service to all internal/external customers.
•Other duties as assigned.
We will provide extensive training on how to interpret EKG data.
•High School Diploma or equivalent required
•Computer skills are required including proficiency in Windows-based applications and MS Office - Excel, Word and Outlook using multiple platforms
•Experience in healthcare a plus; must be detail oriented, have excellent customer service and communication skills.
•Ability to analyze complex data.
•Experience in a fast-paced, high call volume, office or call center environment and familiarity with being evaluated based on quality and quantity of calls - highly preferred
•Self starter, demonstrates initiative and flexibility in a fast paced environment
•Being a team player, following through on tasks, problem-solving, and multi-tasking are required skills
•Patience, professionalism, excellent phone etiquette, and technical skills (can explain technology to people of all ages and skill levels) - required
•Teaching experience helpful
•Fluency in Spanish and/or Russian is strongly preferred
This company is an equal opportunity employer.