Patient Care Technician

Ewing, NJ
Medical Field: 
EKG/Stress/Holter Technician

Patient Care Technician
Ewing, NJ

Shifts available:
Days: 7a-3:30p or 6:30a-3p
Evenings: 3p-11:30p or 4p-12:30a
Nights: 11p-7a
**all shifts require alternating weekends and holidays

To answer incoming calls from patients regarding Arrhythmia tests and record ECG rhythm strips trans-telephonically under the direct supervision of a Cardiac Specialist.

If you are looking for a career path and growth opportunities and want a job that has impact in the healthcare world, please consider applying!

**Call taker, Entry-level customer service representative, customer service, Customer Service Inbound representative, Clinical administrator, Clinical Support Representative

•To receive incoming Arrhythmia events via telephone transmission.
•Input patient name and access file in Cardiostation.
•Confirm patient information as a cross-reference before activating recording sequence.
•Record patient symptoms.
•Activate call recording sequence and store ECG data.
•Inform patient when data is stored and how to reset monitor.
•Contact Cardiac Specialist to review test data.
•Provide excellent customer service and technical support to patients.
•Develop a strong understanding of all Heartcare monitoring equipment.
•Develop a strong understanding of the Cardiostation monitoring software and equipment.
•To maintain a working knowledge of administrative procedures.
•Perform all the duties and responsibilities of the ECAT/HT-Wireless Hook-up Technician.

Perform other duties that may be assigned or assumed as time and/or circumstances necessitate.

•Excellent communication and interpersonal skills. Demonstrate mature and sound judgment.
•Impeccable Customer Service. Previous customer service experience.
•Excellent computer skills.
•Detail oriented with the ability to multi-task.
•High school diploma or equivalent

The company is an equal opportunity employer.

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